Your questions, answered.

It depends on your table count, layout, and how full you want the styling to feel. You can use our candle estimate calculator for a general guide, or get in touch for a more tailored recommendation.

Yes. All candles come pre-filled and ready to use, so there is no filling or assembly needed on your end.

Our minimum order is 15 candles.

Yes. If our package options do not quite fit your setup, we can provide a custom quote.

Pickup is from Bull Creek, Western Australia.

Standard hire includes pickup the day before your event and return the day after by 5 PM.

No. Blow them out, repack them, and return them. We handle the cleaning.

In many cases, yes. Orders are packed for practical pickup and transport, and many fit in a standard car depending on quantity.

Each candle box is usually around 25 to 30 kilos. We recommend bringing one extra person with you to help carry and load the boxes comfortably.

No, we do not include a lighter with the hire. We recommend bringing a standard barbecue lighter so it is easier to reach down into the vessels when lighting the candles.

Yes. If you need them for longer than standard hire, let us know and we can discuss extended hire options.

At the moment, pickup from Bull Creek is the standard option.

If any items are damaged during hire, just let us know. We can talk you through the next steps based on the item and the extent of the damage.

Check live availability and pay a 50% booking deposit to secure your candles and date, or email yourself a quote. The remaining hire balance plus a refundable bond equal to the full hire fee are due 7 days before pickup. We will email a secure Stripe payment link. Pickup is the day before your event.

A refundable bond is required with all bookings as a standard safeguard for non-returned or seriously damaged items. In normal hire situations, it is returned in full after your candles are returned and checked. Our candles are packed carefully for transport, so this is simply a standard precaution rather than something most customers need to worry about.

Because your booking reserves stock and your event date in advance, 50% of the candle hire fee is non-refundable once a booking is confirmed. If you cancel within 14 days of your event date, the full candle hire fee is non-refundable. Any refundable bond paid will be returned in full if the booking is cancelled before collection or pickup.